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littlebluedog
littlebluedog
Tim
Friday, April 16th, 2010 10:27 am
riiiiiiiight

One of the reasons we hired the movers we used last month is because they offered a 10% discount for paying by check (as opposed to credit card). Friendly guys, very professional ... except they dropped one of our outside potted plants - a 5' tall jasmine in a pretty big pot. We paid the (discounted) total fee and submitted a claim form for the damage, which requested a refund of the approximate replacement cost, about $100.

They called today and gave me the story that the discount was a mistake - should have been 10 dollars rather than 10 per cent - and further, that "the laws have changed" and that they could get in "big trouble" for offering discounts like that. In light of this mix-up, the rep asked, would we mind calling it even on the damage claim?

Um, no. Sheesh.

10CommentReplyShare

violet_tigress1
violet_tigress1
Violet Tigress
Friday, April 16th, 2010 05:51 pm (UTC)

What nerve!


ReplyThread

fozz47
fozz47
needs better respect for your superiors
Friday, April 16th, 2010 06:13 pm (UTC)

Uh, can you say "not my problem, but it is my money"?


ReplyThread
glowing_fish
glowing_fish
Matthew Harris
Friday, April 16th, 2010 06:29 pm (UTC)

You should find a good lawyer!


ReplyThread
bellybalt
bellybalt
Belly
Friday, April 16th, 2010 07:42 pm (UTC)

"Hi, I'm a lawyer. Would you please provide me with the federal, state, or local statute so I can look it up for myself? Thanks."


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dryad271
dryad271
nitemare hippie girl
Saturday, April 17th, 2010 01:40 am (UTC)

haha. this!


ReplyThread Parent
glowing_fish
glowing_fish
Matthew Harris
Saturday, April 17th, 2010 02:32 am (UTC)

Although someone doesn't SPECIFICALLY need to be a lawyer to be able to read a statute.


ReplyThread Parent
danger0usbeans
danger0usbeans
Dangerous Beans
Saturday, April 17th, 2010 03:24 am (UTC)

Seriously. The law has changed so people running a business are no longer allowed to offer discounts to their customers? That sounds fishy. And by "fishy" I mean "like a bald-faced lie."


ReplyThread Parent
plaidomatic
plaidomatic
Plaid
Saturday, April 17th, 2010 07:10 pm (UTC)

Did you get to pull the "Um, I'm an attorney" card? That would be awesome.


ReplyThread
thatsassylassie
thatsassylassie
thatsassylassie
Saturday, April 17th, 2010 08:55 pm (UTC)

I'm always in favor of this. Unfortunately, Tim is a bigger person, so we never get to have this fun. :P


ReplyThread Parent