ME: (louder) Hello?
PHONE: Please hold for an important message!
WTF, whoa there. You just called me, and you're asking me to hold?
PHONE: (after about 10 seconds) Thanks for continuing to hold. One of our representatives will be right with you!
PHONE: (after about 10 more seconds) Thanks for contin-- (different voice) Hello?
PHONE: Hello, Mr. Whalen?
ME: Yeah, ok I'm sorry, can you hold on a minute?
I put the phone down on my desk and continue to work. Game, set, and MATCH, beeyotch!